Radera kredit kort och avsluta adobe

[peterj48541136]

Hej jag behöver hjälp jag har mitt privata kreditkort registrerat när det är dax att betal vilket jag vill ändra på.

Det är för krångligt att hitta till rätt ställe och när man gör det så fungerar det inte.

Jag vill avsluta detta Alla Creative Cloud Alla program program och ta bort mitt kredit kort från Adobe

Men hur gör jag

personal info removed by moderator.

Peter Jansson

[John T Smith · Accepted solution]

Some Change/Verify Account links https://forums.adobe.com/thread/1465499 that may help

-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-...

or

Chat help:

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Nicole3044664766su.]

Jag vill avsluta detta Alla Creative Cloud Alla program program och ta bort mitt kredit kort från Adobe

[kglad]

@Nicole3044664766su. 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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