Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Rating for customer service associates

New Here ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Hello, 

 

I have not recieved a customer service satisfaction email to rate my previous customer service associate that assisted me. When I asked why...the representative stated that if I call back within 7 days I will not recieve an email to rate the previous representative. Is that correct?

TOPICS
User interface or workspaces

Views

71

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

LATEST

Nobody in these product user-to-user forums knows what Adobe does with e-mail or surveys, sorry. 

 

If you're still having an issue, update your open case from your account's support history panel.  See links below.

https://account.adobe.com/support

https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines