У меня есть проблема, которую я не могу решить без поддержки

[?????????_????????0113]

Hello. The generation AI is not working for me. I have everything paid for (my software package, points to generate). But I can't use them. Everything worked well on the other computer,

[Shivangi_Gupta]

Hi @екатерина_Шакиорва0113,

Thanks for reaching out. 

Which Adobe product are you using? Let me know, I'll be happy to guide you further.

^Shivangi

[kglad]

it you're using photoshop, there's a problem on adobe's end affecting your service.  retry in a few hours, https://status.adobe.com/