Access to my account

[jake_0036]

I created my Adobe account using Sign in with Apple. I have since deleted that apple ID and no longer have access to the email or login. I am still being charged and need to cancel my plan and stop the charges. I contacted Apple and they said Adobe were the only ones who could cancel it. When i try to cancel my adobe account it asks me to verify my identity by loging in with the apple ID credentials that I no longer have access to

[kglad]

can you restart that apple id?

[Anshul_Nautiyal]

Hi @jake_0036,

Thanks for reaching out. You can try to recover your Apple ID if possible. If recovering the Apple ID is not an option, please contact our Support team for further assistance. They’ll be able to help you with your account and subscription concerns:

https://adobe.ly/45S5wxd

Let us know if you have any other questions.

Regards,
^AN