Amount not deducted from my bank account but got the subscription?

[anishaagurung]

I am having the same issue. The due date was 30th April and they sent an invoice stating that the payment has been made, but not a single rupee has been deducted from my bank account and the payment method shows credit card whereas I have used debit card for my initial payment. Did your issue get resolved ? If so do let me know how to fix. Thank you 

[kglad]

check your account, https://account.adobe.com

does it show the correct payment method and does it show a payment problem?

[Jeffrey_A_Wright · Accepted solution]

Anisha. I am sorry for any confusion, but I am showing that a charge has been made for your subscription. Please see https://adobe.ly/3EMT0E6 for information on how to locate invoices from your recent purchases. ^JW