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Re: Creative Cloud subscription is not working (paid for but says i do not have access)

New Here ,
Jan 27, 2023 Jan 27, 2023

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  1. I will done the payment and the services not working
  2. You on my service otherwise give my payment back

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Community Expert ,
Jan 28, 2023 Jan 28, 2023

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start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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