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Re: Help me cancel the 30-day free trial period for Adobe Creative Cloud

New Here ,
Oct 30, 2022 Oct 30, 2022

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Please cancel my trial period and i do not want use to Adobe illustator due to seems no user freindly 

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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1. no one can cancel your subscription (7 day trial), but you.

 

2. in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

3. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

4. for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

5. if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

 

<moved from using the community>

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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Adobe Illustrator is pro-level software.  Sure there is a learning curve.  You can't learn to play piano without practice.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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