Re: How Do I Cancel the 7-Day Free Trial of Adobe Pro DC?

New Here ,
Aug 27, 2020 Aug 27, 2020

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Hi, I have put my credit card detaiils into the 7 day free trial, as that is part of the agreement. If you do not like the product or cannot use it. Then you must cancel the agreement. It seems to be a common way of doing things these days. Anyway, I want to cancel the agreement. And of coarse I cant so it. Not for the lack of trying. Please help.

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correct answers 1 Correct answer

Community Expert , Aug 28, 2020 Aug 28, 2020

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mind

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Community Expert ,
Aug 28, 2020 Aug 28, 2020

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Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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