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Re: I cant cancel my free trial.

New Here ,
Oct 20, 2025 Oct 20, 2025

Same experience, they come up with error report, 7 trys and no response. Also, no direct contact and getting the run around online. Very disappointed. I've heard on youtube about this dodgy part about trying to cancel their subscription. 

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correct answers 1 Correct answer

Adobe Employee , Oct 20, 2025 Oct 20, 2025

Hi practical_Shimmer1214

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47fsIVn

^Shivangi

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Adobe Employee ,
Oct 20, 2025 Oct 20, 2025

Hi there, 

We request you to kindly try after sometime. There is a system error that we are aware of and our team is working towards it. 

 


^KS

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Adobe Employee ,
Oct 20, 2025 Oct 20, 2025

Hi practical_Shimmer1214

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47fsIVn

^Shivangi

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Community Expert ,
Oct 20, 2025 Oct 20, 2025
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