Re: I need to talk to someone

New Here ,
Sep 01, 2018 Sep 01, 2018

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I want to cancel my account

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correct answers 2 Correct answers

Adobe Community Professional , Sep 01, 2018 Sep 01, 2018
Log-in to your Adobe account.https://accounts.adobe.com/Click on Manage Plans.   Below your plan, you should see a Cancel button. Learn how to cancel your membership or subscription:Creative Cloud appsAcrobat and PDF servicesAdobe Stock

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Adobe Community Professional , Apr 28, 2021 Apr 28, 2021
Hi @Tiffany5FA0, If you don't see the cancel button then you will have to contact support to help you out with cancellation. To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html?rghtup=autoOpen Type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about sc...

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Adobe Community Professional ,
Sep 01, 2018 Sep 01, 2018

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Log-in to your Adobe account.

https://accounts.adobe.com/

Click on Manage Plans.   Below your plan, you should see a Cancel button.

Learn how to cancel your membership or subscription:

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 03, 2018 Sep 03, 2018

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There is no Cancel button.

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Adobe Employee ,
Sep 03, 2018 Sep 03, 2018

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Branched out as a new discussion and moving to Adobe Creative Cloud community.

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New Here ,
Sep 03, 2018 Sep 03, 2018

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I also need to cancel my account. There is no one in the costumer chat and nobody answers by phone.

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LEGEND ,
Sep 03, 2018 Sep 03, 2018

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Please persist, chat and phone are your options.

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New Here ,
Oct 15, 2018 Oct 15, 2018

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I need to cancel Adobe Pro, there is no cancel option under Plan/manage plan options

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Adobe Community Professional ,
Oct 15, 2018 Oct 15, 2018

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There is no Adobe Pro.  Perhaps you mean Acrobat or Document Cloud PDF Services?

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 28, 2021 Apr 28, 2021

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there is no cancel subscirptiob button. how do i cancel

 

what is the purpose of making it so hard to cancel!! Do you actually think we will give and give you free money indefinitely??

 

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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Hi @Tiffany5FA0,

If you don't see the cancel button then you will have to contact support to help you out with cancellation. To contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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