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Re: It paid for twice

Guest
Feb 11, 2023 Feb 11, 2023

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Hi , I subscribe to Adobe creative cloud for 3 month ago

I checked my bank detail today It paid for thrice of 1 month

 How can I get back my money ?

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Community Expert ,
Feb 11, 2023 Feb 11, 2023

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@Deleted User 

 

contact adobe support and explain the error. there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

 

<moved and branched from download&install>

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