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My customer # is: REMOVED. I cancelled trial and plan, whatever it was in November. But still I am charged in December 17 and December 27... Why? and how long are you going to charge my account?
[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]
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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
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Hi there,
Aplogies for the poor experience. I have checked your account and can confirm the subscription was cancelled on Dec 28 2021 and the subscription was charged as per terms
For any inquiries regarding your account, I would recommend to reach out to our customer care team at https://helpx.adobe.com/support.html
^Ani
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If you cancelled your trial within the 14 day grace period, you should have received a confirmation email. Check your spam folder.
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html
CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html