Re: Pause creative cloud service [Branched]

New Here ,
Jan 17, 2022 Jan 17, 2022

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I have a similar request and I assume the answer will be no but...

I'm a student and over Black Friday they offered a discount to students who bought a one year subscription. Not knowing if Adobe CC was going to continue offering free subscriptions to students becasue of Covid I bought this Black Friday deal.

Now one of my teachers told me that CC will be free again this semester. I don't want to close my plan since I'll lose the $15.99 a month deal I got. But as a student who's always looking to save money, I don't want to miss out on free. 

If I could pause it for the semester and then reactivate it for the summer, that would be ideal. So even if the answer is no, I pose this idea as a suggestion to be considered by Adobe. 

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Adobe Community Professional ,
Jan 17, 2022 Jan 17, 2022

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No... you can't pause a subscription

 

This is a public forum, not Adobe support... check these links

-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-for PPro https://adobe-video.uservoice.com/forums/911233-premiere-pro
-https://www.adobe.com/products/wishform.html for everything else

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Adobe Community Professional ,
Jan 17, 2022 Jan 17, 2022

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[Moderator moved from Creative Cloud Services to Account, Payment & Plans.]

 

@default9gi3ohmdfbks,
Contact Adobe Support directly.  I'm guessing they can't suspend a yearly plan.  But nothing ventured; nothing gained.

https://account.adobe.com/plans


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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