Si vous ne voulez pas payer pour des escrocs

[mathilde_6921]

Incroyable !!! Je suis dans la même situation, impossible d'annuler la formule Photoshop !! J'ai attendu patiemment 1 an pour résilier à la date anniversaire et là je ne trouve aucun bouton aucun moyen d'annuler cette formule je suis désespérée !! 
c'est une escroquerie 

[kglad · Accepted solution]

@mathilde_6921 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

[Shivangi_Gupta]

Hi mathilde_6921,

We are here to help. Have you followed the steps listed here? https://adobe.ly/41ZK0Ec

Let us know.

^Shivangi