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Re: Why can't I buy Adobe CC direct from your website?

New Here ,
Aug 10, 2021 Aug 10, 2021

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The pdf link which is shared above mentions that "Creative Cloud for Individuals is available for Kenya". However I'm still not able to purchase it. It mentions its not available in this region. It's quite confusing

 

Saaniya0101_1-1628586073376.png

 

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Adobe Employee , Aug 16, 2021 Aug 16, 2021
Hi there,  I see you have an Adobe account under the same ID as with forums. The ID is registered under Country as India.  You miaght have to change the billing details to make a purchase as the Country of origin and the Credit card used should belong to the same country.  Please find more details here: https://helpx.adobe.com/in/manage-account.html Thanks  Kanika 

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Adobe Community Professional ,
Aug 14, 2021 Aug 14, 2021

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Hi

 

As volunteers, we cannot assist with sales. Adobe Staff will have an "Adobe Employee" badge. Do not reply to scammers who may PM you.

~ Jane

 

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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Hi there, 

 

I see you have an Adobe account under the same ID as with forums. The ID is registered under Country as India. 

You miaght have to change the billing details to make a purchase as the Country of origin and the Credit card used should belong to the same country. 

Please find more details here: https://helpx.adobe.com/in/manage-account.html

 

Thanks 

Kanika 

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