Why can't I buy Adobe CC direct from your website?

[Saaniya0101]

The pdf link which is shared above mentions that "Creative Cloud for Individuals is available for Kenya". However I'm still not able to purchase it. It mentions its not available in this region. It's quite confusing

[jane-e]

Hi

• Here are the resellers: https://www.adobe.com/partners/partnerfinders.html  
  Filter to "Kenya" on the left hand side.
  
  
  
• To ask about subscribing through the Adobe website, contact Adobe Customer Care:
  https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 
  or send a tweet to @AdobeCare for support.

As volunteers, we cannot assist with sales. Adobe Staff will have an "Adobe Employee" badge. Do not reply to scammers who may PM you.

~ Jane

[KanikaS · Accepted solution]

Hi there, 

I see you have an Adobe account under the same ID as with forums. The ID is registered under Country as India. 

You miaght have to change the billing details to make a purchase as the Country of origin and the Credit card used should belong to the same country. 

Please find more details here: https://helpx.adobe.com/in/manage-account.html

Thanks 

Kanika