Real support contact because of invoice problems?

Community Beginner ,
Jan 17, 2022 Jan 17, 2022

Copy link to clipboard

Copied

Hi there,

I try now for a long time to get in contact to Adobe because of an issue with my invoices, but there is nowhere a contact to be found! Even on the invoice itself is only a link to the FAQs, there are only several questions answered and with the support button it just jumps to the top again. How can I get in contact? A real contact? Do I need to stop paying and wait to be sued to get in contact? Is that even legal?

Cheers,

Torsten

 

TOPICS
Account management , Billing

Views

37

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Jan 17, 2022 Jan 17, 2022
Log-in to your account with a browser that accepts cookies and does not have script blockers. https://account.adobe.com/plans CONTACT ADOBE SUPPORT via the secure online chat system or by phone: ================ Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html Wait times for phone support may be longer than normal due to omicron.  Online chat is usually quicker.

Likes

Translate

Translate
Adobe Community Professional ,
Jan 17, 2022 Jan 17, 2022

Copy link to clipboard

Copied

Log-in to your account with a browser that accepts cookies and does not have script blockers.

https://account.adobe.com/plans

 

CONTACT ADOBE SUPPORT via the secure online chat system or by phone:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Wait times for phone support may be longer than normal due to omicron.  Online chat is usually quicker.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 18, 2022 Jan 18, 2022

Copy link to clipboard

Copied

LATEST

Tip: Adobe WILL NOT contact you after this post, but SCAMMERS very probably will. Please be careful.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines