Reapply educations tatus discount

[Christoph26769839fdw5]

Befoere we start: Yes, I looked at the various forum and Q&A entries that detail chaning plans etc etc but none of them cover this isssue.

How do I reapply my education status (Studen) discount?

I reconfirmed my education status with Adobe (October 2022) but the discount has not been applied. The email I got when reconfirming says I should reach out to Adobe customer support to reapply it.

(Spending 30min trying to find a way to reach out via email, chat or whatever - none of these options do in fact seem to exist or are hidden away - is a glorious waste of my time.)

[Test Screen Name]

Are you sure? I ask because the prices (approximate) for students are $20/month for the first year, and $30/month after that. Some people mistake the $30/month for full price, but full price is $50/month.

[kglad]

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[Nancy OShea]

Educational discount is 60% off for first year only.  Then it drops to 40% off.

If your Student subscription lapses for any reason, it reverts to the regular price.

AFAIK, student discounts are one time only per ID.  If you want to resubscribe and are eligibile for Student discount, you may need to use a new ID (email).

With a browser that accepts cookies and does not have script blockers or VPN enabled, please log-in to your account portal below.
https://account.adobe.com/plans

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.