• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Receipts

Community Beginner ,
Jun 05, 2021 Jun 05, 2021

Copy link to clipboard

Copied

Does anyone know how to get payment receipts from Adobe automatically? They only send invoices.  We need receipts but cannot get them with out going through support every month.  

Any insights/suggestions appreciated.

Views

107

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 05, 2021 Jun 05, 2021

Copy link to clipboard

Copied

in your billing history do older invoices show they've been paid?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 05, 2021 Jun 05, 2021

Copy link to clipboard

Copied

The invoices just notify us when payment is due. We receive no record of payments made unless we contact support, which is very time consuming. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 05, 2021 Jun 05, 2021

Copy link to clipboard

Copied

i don't know anything else you can do other than ask support if there's some way to automate the process instead of requiring a periodic request.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 13, 2021 Jun 13, 2021

Copy link to clipboard

Copied

LATEST

Can someone from Adobe please respond to this question? How can we automitically get receipts for payments, rather than having to contact support every month?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines