Receive invoices automatically per email

New Here ,
Jun 14, 2021 Jun 14, 2021

Copy link to clipboard

Copied

I thought it might be worth to reopen this topic in a new thread since it is still not resolved. Has anyone had success to get those invoices into the inbox?

Views

324

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 16, 2021 Jul 16, 2021
Hi there,  Unfortunately, monthly invoices over email are not available.  You can print your invoices with help of this link: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html Thanks  Kanika 

Likes

Translate

Translate
Adobe Employee ,
Jul 16, 2021 Jul 16, 2021

Copy link to clipboard

Copied

Hi there, 

 

Unfortunately, monthly invoices over email are not available. 

You can print your invoices with help of this link: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

 

Thanks 

Kanika 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 15, 2022 Feb 15, 2022

Copy link to clipboard

Copied

Ok, but when will it be available its pretty common funcionality. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 15, 2022 Feb 15, 2022

Copy link to clipboard

Copied

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't make any changes to Adobe's policies or processes, and we're generally not informed of changes before they happen, either.

If you want to talk to Adobe about this, try contacting them directly. The offices are open during normal business hours in the Pacific timezone in the US.

 

Adobe
345 Park Avenue
San Jose, CA 95110-2704
USA Tel: 408-536-6000
USA Fax: 408-537-6000

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 23, 2022 Feb 23, 2022

Copy link to clipboard

Copied

I don't understand why this option was taken away. This means every single person on our team at work has to go into their account each month, click the button to have the invoice emailed to us and then we have to forward it to our payment office. Please bring this back!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

Copy link to clipboard

Copied

LATEST

I do not work for Adobe. I have no say in this. My understanding is that it's been this way for years.

 

It sounds like your company is buying individual licenses for each user. Have you looked into a Team or Enterprise plan, since that would allow you to centralize administration of licenses and only the administrator/authorized users of the admin account would have to get the invoice?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines