Receive invoices automatically per email

[95FF22]

I thought it might be worth to reopen this topic in a new thread since it is still not resolved. Has anyone had success to get those invoices into the inbox?

[KanikaS · Accepted solution]

Hi there, 

Unfortunately, monthly invoices over email are not available. 

You can print your invoices with help of this link: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

Thanks 

Kanika 

[Thermoval S.A.]

Ok, but when will it be available its pretty common funcionality. 

[LinSims]

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't make any changes to Adobe's policies or processes, and we're generally not informed of changes before they happen, either.

If you want to talk to Adobe about this, try contacting them directly. The offices are open during normal business hours in the Pacific timezone in the US.

Adobe
345 Park Avenue
San Jose, CA 95110-2704
USA Tel: 408-536-6000
USA Fax: 408-537-6000

[katja23297664fll0]

I don't understand why this option was taken away. This means every single person on our team at work has to go into their account each month, click the button to have the invoice emailed to us and then we have to forward it to our payment office. Please bring this back!

[LinSims]

I do not work for Adobe. I have no say in this. My understanding is that it's been this way for years.

It sounds like your company is buying individual licenses for each user. Have you looked into a Team or Enterprise plan, since that would allow you to centralize administration of licenses and only the administrator/authorized users of the admin account would have to get the invoice?