Receiving invoice after plan cancellation

New Here ,
Mar 25, 2022 Mar 25, 2022

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Hello everybody. Hopefully you can help me. I. had free trial of Adobe inDesign for 7 days. But i finished my work and canceled my plan on 5th day. And since i didnt need it anymore i deleted my account too. Unfortunately I am still recieving invoce for Adobe Acropro subs and i dont know what that is. I cant even go to my account and see, since its deleted. I am scared i will have to pay some fee... And there is no mail to write to...

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correct answers 1 Correct answer

Adobe Community Professional , Mar 25, 2022 Mar 25, 2022

Please contact support for help. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Mar 25, 2022 Mar 25, 2022

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Please contact support for help. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Mar 25, 2022 Mar 25, 2022

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If you deleted your Adobe account as you said and can't log in, then you could also try contacting Customer Support by phone: go to https://helpx.adobe.com/contact/phone.html for a comprehensive list of phone numbers by geography including hours and languages.

*** Note that Adobe does not do support by email, so beware of scammers and answering anyone who sends you a private message via this forum. ***

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