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REDUND/CANCELLATION

New Here ,
Dec 29, 2021 Dec 29, 2021

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CAN YOUY GUYS PLEASE ANSWER THE CUSTOMER SERVICE NUMBER. I AM TIRED OF BEING ON HOLD FOR SO LONG. YOU GUYS NEVER ANSWER. 

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Community Expert ,
Dec 30, 2021 Dec 30, 2021

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Try the chat route. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Community Expert ,
Dec 30, 2021 Dec 30, 2021

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quote

CAN YOUY GUYS PLEASE ANSWER THE CUSTOMER SERVICE NUMBER.


By @NEEDHELP224420

 

1) We are not Adobe.  This is a user to user forum with occasional appearances of Adobe employees.

2) Please see here:

https://www.google.com/search?q=why+not+to+post+all+caps+in+a+forum&rlz=1C1CHBF_enUS776US776&ei=xPPN...

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Community Expert ,
Dec 30, 2021 Dec 30, 2021

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LATEST

Due to staff shortages during the holidays and amid the current widespread omicron outbreak, wait times may be longer than normal.   Online chat is usually the quickest way to get an Adobe Support agent.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

That said, you can cancel online.  And if you're within the 14 day grace period, there is no penalty fee.

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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