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Reembolso de assinatura

New Here ,
May 21, 2024 May 21, 2024

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Gostaria de saber como poderia solicitar o reembolso da minha assinatura. Não utilizo mais o programa e esqueci de cancelar a avaliação gratuita, apenas hoje que vi que foi cobrado no meu cartão, eu percebi que não havia cancelado e gostaria de saber como posso pedir o reembolso

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Community Expert ,
May 21, 2024 May 21, 2024

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you can ask, but failing to cancel puts the burden (to pay) on you.

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Adobe Employee ,
May 22, 2024 May 22, 2024

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Hi @wanderson37534516c7rp,

As per your account details, I can see that you proceeded with cancellation. The term will end on May 30, 2024.

Let us know if you have any questions.

Regards,

Shivangi 

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