Reembolso de cancelamento de assinatura

[amanda_9846]

Cancelei a assinatura, e mesmo assim foi cobrado no meu cartao, quero o estorno ou reembolso urgente! Nao vou pagar 124,90 em algo que nao utilizei ! Aguardo retorno! 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[kglad]

check your account, https://account.adobe.com

does it show your subscription is cancelled?

[Anshul_Nautiyal]

Hi @amanda_9846,

Thank you for reaching out.

Upon reviewing your account, we can confirm that you have an active Acrobat Premium plan associated with the Adobe ID used to submit this query. Please note that the plan is currently active and has not been cancelled.

If you wish to cancel your subscription, you may follow the steps outlined in the following guide:
How to cancel your Adobe subscription

We also recommend reviewing the terms and conditions regarding subscription plans and refund policies here:
Creative Cloud subscription terms and refund policies

Please let us know if you need any further assistance.

Regards,
^AN