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REEMBOLSO DE PAGAMENTO

VIA ARTO
New Here ,
Dec 15, 2025 Dec 15, 2025

Minha conta estava com a opção de renovação automárica desabilitada, mas mesmo assim, o valor foi cobrado do cartão. Como faço para pedir o reembolso desse valor?

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Account management , Billing
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Jeffrey_A_Wright Adobe Employee
Adobe Employee ,
Dec 15, 2025 Dec 15, 2025

Via, I am sorry our services are no longer meeting your needs. Please click on https://adobe.ly/3MB95jP to speak with a member of our team with whom you can discuss any possible refunds. Please use a different device to reach us if you are unable to reach anyone or are redirected to this public discussion forum. ^JW

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kglad Community Expert
Community Expert ,
Dec 15, 2025 Dec 15, 2025
LATEST

there is no way to turn off auto-renewal.  you have to cancel before your renewal date.

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