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Reembolso facturacion, saber si recibire mi reembolso, realizar reeembolso, solicitar emreembso

New Here ,
Jun 25, 2024 Jun 25, 2024

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Se me realizo un cobro de 400 euros hace unos dias y no deseaba renovar el plan. Ya me he dado de baja en la cuenta pero cuando intento hablar con el chat para solixitar el reembolso es totalmente imposible. Contactar con algun agente se me ha hecho totalmente inviable ya que ni telefono ni por el chat es posible. La cancelacion la hice antes de los 14 dias por lo que entiendo que tengo derecho a mi reembolso asi que si alguien me puede decir como realizarlo seria de agradecer.

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Account management , Billing

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Community Expert ,
Jun 25, 2024 Jun 25, 2024

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LATEST

check your account to see if a refund is pending, https://account.adobe.com

 

if not, there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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