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Eu estava para pedir reembolso e me deram 60 dias free, mas eles cobraram assim mesmo o valor hoje da assinatura de 24 euros, mesmo tendo ganho
esses 60 dias free, eles vao me reembolsar o que eles combraram hoje?
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Please contact Customer Care about this issue.
They are the only ones with access to accounts.
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contact adobe support: there are 2 ways to contact adobe; chat and twitter (now x):
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.