Reembolso

[mary_1898]

Solicité ayuda a soporte técnico para la cancelación de la compra anual y el reembolso de la misma, solo me ayudaron con la cancelación Y cerraron el caso, cómo puedo hacer para solicitar el reembolso?

[Jeffrey_A_Wright]

Mary, thanks for posting your question about your recent subscription commitment to this public discussion forum. Any refunds issued will take up to 14 days. Please see https://adobe.ly/47NEh6h for more information about the cancellation and refund process. ^JW

[John T Smith]

Did you cancel in no more than 14 days from the start of the trial?

When you cancel after 14 days there is no refund

[kglad]

... in fact, there's a penalty.