Reembolso

New Here ,
Apr 04, 2022 Apr 04, 2022

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Não sei mais o que fazer , imagina se fosse um dinheiro alto , mta propaganda enganosa , me deram 7 dias "grátis" mas quando eu cliquei logo descontaram do meu cartão , nem tenho mais instalado esse Acrobat no meu celular mas mesmo assim já descontou na minha fatura , indignada com vcs !!!!!!!!

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Adobe Community Professional ,
Apr 05, 2022 Apr 05, 2022

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MOVED TO THE ACCOUNT, PAYMENT, & PLAN FORUM

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Adobe Community Professional ,
Apr 05, 2022 Apr 05, 2022

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The seven day trial automatically rolls over to a subscription unless you cancel it.

 

You will have to talk to customer service. This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
LinSims_0-1628856392489.jpeg

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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