Reembolso

[jose_5234]

¿Queria saber como puedo solicitar el reembolso?

Primero tengo que cancelar la subscripcion que ya me cobraron?? Se que si pasa mas de 14 días ya no puedes solicitar el reembolso.
En mi caso solo paso 1 dia despues del cobro del 1er mes de ser Premium
Estoy pasando por problemas económicos y de salud, esa plata que puse para la suscripción me hace mucha falta.
Solo tenia planeado usar las funciones premium por esos 4 días antes que ocurra el cobro.
No llegue a cancelar la suscripción por falta de tiempo y una urgencia que no me esperaba
Mil disculpas por las molestias y gracias por leer.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[kglad · Accepted solution]

you can make your case to adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.