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REFERENTE AO PAGAMENTO DA LICENÇA DO ADOBE PREMIERE PRO. FOI PAGO A 4 DIAS E NÃO FOI ATIVADA.

New Here ,
Mar 14, 2024 Mar 14, 2024

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REFERENTE AO PAGAMENTO DA LICENÇA DO ADOBE PREMIERE PRO. FOI PAGO A 4 DIAS E NÃO FOI ATIVADA.  numedo do pedido: AB03918900579CBR

Alguem da empressa pode me ajuar? Paguei o boleto no site da adobe, e não ativaram minha conta. Comprovante de pagamento Adobe Premier.jpg

 

 

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correct answers 1 Correct answer

Community Expert , Mar 14, 2024 Mar 14, 2024

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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Moved question to Account.... forum.

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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if purchased from adobe.com, heed @Peru Bob's suggestion to contact adobe support via twitter/x.  if purchased from a mobile app store, contact that store.

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