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Refound payment

New Here ,
Jan 16, 2024 Jan 16, 2024

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Hi. I bought sub for ~100$ last year today my sub was renewed and it was sth like ~150$. So i cancel this sub cuz it too much for me right now and i wanna know if the sub was renewed 16.01.2024 and i cancel that in this same day do i get my refound? I dont need anymore Adobe apps so its totally usless for me. 

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Account management , Billing

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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check your account, https://account.adobe.com

 

if you have any questions about what you see there, contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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Normally, you need to cancel before the subscription renews. You will need to contact customer service to check what they can do for you.

ABAMBO | Hard- and Software Engineer | Photographer

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