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Refund doesn’t work.

New Here ,
Nov 12, 2024 Nov 12, 2024

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I would like to get a refund on the abo, Adobe charged me for 7 days ago. I m not getting any use out of it. The ai chat sadly isn't helpful at all. 
the Adobe website claims that you can get refunded 14 days after purchase. The website doesn't give an transparent way how I manage to get my money back.

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correct answers 1 Correct answer

Adobe Employee , Nov 12, 2024 Nov 12, 2024

Asunine, I can confirm that you canceled your plan successfully. Please see https://adobe.ly/3YLQZhB for information on the timing of the refund. ^JW

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Adobe Employee ,
Nov 12, 2024 Nov 12, 2024

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Asunine, I can confirm that you canceled your plan successfully. Please see https://adobe.ly/3YLQZhB for information on the timing of the refund. ^JW

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Community Expert ,
Nov 12, 2024 Nov 12, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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