Refund fees

New Here ,
Feb 14, 2022 Feb 14, 2022

Copy link to clipboard

Copied

Due to a change in circumstances I have had to cancel my annual subscription. It renewed automatically for 12 months last month. Is there any way to get any of the fee back?

 

TOPICS
Account management , Billing

Views

23

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Feb 14, 2022 Feb 14, 2022
You should have cancelled before the automatic renewal This space is provided by Adobe, but it is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST...

Likes

Translate

Translate
Adobe Community Professional ,
Feb 14, 2022 Feb 14, 2022

Copy link to clipboard

Copied

LATEST

You should have cancelled before the automatic renewal

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines