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REFUND fo several months

New Here ,
Sep 20, 2023 Sep 20, 2023

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I want to make a refund from April 2023 until September 2023 because I wasn't using the product and plan at all and couldn't figure out from which Adobe account I am charged until today, is it possible?

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Account management , Billing

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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doubtful because adobe doesn't monitor your usage and doesn't charge based on the amount of usage.  but you can appeal to adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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