• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Refund for Photoshop Elements

New Here ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

Good Afternoon,

I would like to refund photoshop elements as it does not do what i want it to do. I have tried to find a contact number or an email and have found nothing as the contact us page only links to an FAQ and does not link to a contacts page. I have been at this for hours now and am no closer, every link i find only goes back to the FAQ and not a contact number or email. If someone could please give me a contact email or a contact number (preferably an email address) it would be much appreciated.

Regards

Views

52

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Oct 30, 2022 Oct 30, 2022

Likes

Translate

Translate
Community Expert , Oct 30, 2022 Oct 30, 2022

You can start a chat session by clicking on the blue Contact Us button under the Help and Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

Likes

Translate

Translate
Community Expert ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

Thank you for the response,

I have followed those steps, my issue is the contact us link does not take me to a contact page but takes me to an FAQ. I do not have any issues deactivating or uninstalling it, my issue is i have no way to contact adobe in order to ask for a refund.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

You can start a chat session by clicking on the blue Contact Us button under the Help and Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

I have tried clicking the contact us button and the link is dead, every other link works except for that one. The phone link you sent does list a way to speak to them online but again, that links back to the FAQ. I would ring by phone but i work full time and am unable to make calls monday to friday at 9 to 5 which are their operating hours.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

LATEST

I have now successfully managed to get my refund after contacting adobe support, thank you for all your help

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines