Refund for plan that I dont use

[çınar_2941]

I bought a free trial and forgot to cancel it so I was paid. I canceled when I saw this. It's been 11 days since the plan was taken. Will this be refunded?

[kglad]

if you canceled within 2 weeks of starting your trial, yes.  otherwise, you may have a substantial penalty.

check your account, https://account.adobe.com

[çınar_2941]

I canceled 11 days after I started trying. Does a refund request automatically occur when I cancel?

[kglad]

yes, check your account.

[çınar_2941]

it says "we couldn't find any refunds associated with your account." but I think it will appear when the refund is deposited into my account.

[kglad]

it would say pending, if it were in-progress 

[çınar_2941]

It's been a few hours since I canceled it, could this be the reason why it doesn't appear? Help please

[kglad]

yes, give it 24 hours 

[John T Smith]

>Help please

Nobody here in a public forum can see your account information
What do you see for your account at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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