Refund inquiry

New Here ,
Jul 14, 2022 Jul 14, 2022

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Hi, i forgot to cancel my free trial and got charged 1600rs but cancelled the same day, its been some 4 days now and i havent got a refund can you tell me how long its gonnna take?

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Adobe Community Professional ,
Jul 14, 2022 Jul 14, 2022

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This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Adobe's employees don't read the comments here regularly.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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Adobe Employee ,
Jul 14, 2022 Jul 14, 2022

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Hi there,

We appreciate you writing in. We checked your account details and checked that your refund has been initiated on July 11, 2022. We can not share more information because this is a public forum. Please get in touch with your bank to check the credit details. If you have any further questions, please contact our support team as mentioned by the expert above. 

I hope this information helps. 

 

Note: Please do not share any confidential info(like email, bank details, contact number, etc). This is a public forum.
 

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