Refund issue

New Here ,
May 21, 2021 May 21, 2021

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I have purchased Adobe premium for free trial of 7 days . When I was purchasing than it ask for the payment method so I used Google Play for it . But now it's not showing the cancellation option and also my money is not getting refunded which have been already deducted from my account . Pls help to return my money as 2600 is a big ammount 😭😭.I just wanted to use it for 7 days free trial and I lost my money 😭😭.

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

if that fails to help you, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1621684870330.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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