Refund money

New Here ,
Dec 28, 2021 Dec 28, 2021

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Hello, I would like to refund the money for the canceled subscription to the plan, because I do not use it

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Account management , Billing

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Adobe Employee ,
Dec 28, 2021 Dec 28, 2021

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Hi there, 

 

Please get in touch with our team for help: https://helpx.adobe.com/in/support.html.

 

Thanks 

Kanika

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Community Expert ,
Dec 28, 2021 Dec 28, 2021

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Hello @Марина22410444zga1,

Refund is contingent to the fact that the cancellation was done within a specified timeframe. For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

And as @KanikaS so rightly mentioned, do contact support for further assistance on the matter.
-Manan

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