Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Refund money

New Here ,
Apr 23, 2020 Apr 23, 2020

Copy link to clipboard

Copied

I signed up to Premier with a 7 days free trial.  I unsubscribed before the 7 days and Adobe charged me for a month's subscription. I want a refund.

 

[Topic and text edited for clarity.]

 

TOPICS
Billing

Views

102

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 23, 2020 Apr 23, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 23, 2020 Apr 23, 2020

Copy link to clipboard

Copied

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 23, 2020 Apr 23, 2020

Copy link to clipboard

Copied

LATEST

This is not Adobe support.  It's a public user-to-user forum.

 

What is the Adobe case number from when you cancelled your plan?

Please log-in to your account below.  Scroll down to View Support History.
https://account.adobe.com/plans

If you still need help, click on Contact Adobe.  In the chat box, type Agent followed by enter key.

================
NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines