Copy link to clipboard
Copied
Hello, I would like to refund the money for the canceled subscription to the plan, because I do not use it
Copy link to clipboard
Copied
Hi there,
Please get in touch with our team for help: https://helpx.adobe.com/in/support.html.
Thanks
Kanika
Copy link to clipboard
Copied
Hello @Марина22410444zga1,
Refund is contingent to the fact that the cancellation was done within a specified timeframe. For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
And as @Kanikas so rightly mentioned, do contact support for further assistance on the matter.
-Manan