REFUND MY MONEY

[Yunus Emre5FD4]

 I've downloaded the app but they said it will be for free 7days. Then the app took my money. I have screenshots and all proofs about 7days free trial offer. Please send my money back on I will go to my bank to distribute this payment!!!!!

[Guest]

Moving to the Account, Payment, & Plan forum from Using the Community

[Manan Joshi]

After the trial period plan is migrated to the paid plan, you have 14 days to cancel for a full refund. For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

The first thing you need to do is to cancel your subscription. Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

[Just Shoot Me]

Really if any App/Program states it has a Free Trial BUT you need to input Credit Card information to Start the Supposed Free Trial It Is NOT FREE.

This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.


Best of Luck