• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Refund on difference between normal and student price

New Here ,
May 24, 2024 May 24, 2024

Copy link to clipboard

Copied

Hey, I noticed today, that I paid the full price on the adobe creative cloud subscription since last October. I've been a student throughout the whole time and would like to know if it is possible to refund parts of the payments done for the full price in that period.

I think it's quite heavy to change the price after only one e-mail (which I unfortunately missed), especially when my initial verification said I'm a student till July 2024.

Thanks for your time.

TOPICS
Billing

Views

51

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 24, 2024 May 24, 2024

Copy link to clipboard

Copied

LATEST

contact adobe support IF your plan is administered by you.  if it's administered by your school, contact your admin, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines