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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
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Thanks for warning information! I don't understand why do scammers annoy to Adobe. I can't expect that Adobe System website looked before serious and trusted and I know far anything companies and they are do that. Now I am shocking why do scammers terrorize to innocent corporations?
We would like to give you idea about Support Team who are serious and legal coworkers of Adobe System with real profile name address example community.adobe.com/teamwork/--coworker-fullname-- I think it is safer than wrong fraud persons.
Kind regards Jens Eckervogt