Refund request

[alison27045807iks3]

Hello. I have changed from a monthly subscription to a yearly one bought from Amazon. I cancelled my monthly one as I was charged despite having a new subscription.  Hence I was charged £52.06p cancellation fee, despite not cancelling, just swapping! How can I get a refund for this? Surely if you subscribe to a new deal the old one should be cancelled. Please advise

Alison Hepworth 

[Kanikas]

Hi alison27045807iks3, 

We hear you! Since you were charged after changing the Adobe plan, I would suggest you to get in touch with Adobe support for the same. 

Please use this link to contact support:  https://adobe.ly/3KINTaX;

Hope this helps!

Thanks
^KS