Refund requested.

[philip_4288]

I want to talk to a human and get my money back for a trial that I didnt use that was installed on my computer by some one who didnt know what they were doing and I refuse to pay 99 for something that was never used so community how <profanity removed> we gonna do that 

[John T Smith]

How did that person have access to your credit card information?

Nobody here in a public forum can see your account information
What do you see for your account at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[kglad · Accepted solution]

contact your credit card provider and report fraud.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[philip_4288]

Person was doing work on my computer that has my cards saved thats the only way thwy could have used it. It easily could have been an accident by them as well since they never told me that did that. They are my friend so i doubt they were trying to steal or do harm to me 

[John Waller · Accepted solution]

You have up to 14 days to cancel your plan and get a full refund.

Cancellation details for common Adobe plans

Contact Adobe using the Chat function as shown above.

[John T Smith]

Starting a subscription, and having to click to agree to the terms, is hardly an accident

That is not a very good friend

[kglad]

if they're your friend they can change their account credit card and reimburse you.  otherwise, it's fraud.