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Refund

New Here ,
Jan 25, 2019 Jan 25, 2019

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I'd like to get a refund on what I've already paid.

I'd like to refund the money I paid this month.

I want to get a refund for Primere Pro CC which I paid this month, KRW 23100

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correct answers 1 Correct answer

Community Expert , Jan 25, 2019 Jan 25, 2019

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, o

...

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Dec 16, 2022 Dec 16, 2022

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I want a refund and unsubscribe please

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Adobe Employee ,
Dec 16, 2022 Dec 16, 2022

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Hi there,

 

Thank you for writing to us.

 

We have checked your account and we see that you do not have any active subscription under the email address associated with the community.

 

Please log in to the Adobe account and you should be able to see all the plans if you have subscribed for any.

https://account.adobe.com/

 

Also, this is a community forum and we will not be able to discuss any account or refund related issues as mentioned earlier, please contact the Adobe Customer Care for any further assistance on your billing issues.

 

Hope the information was helpful to you. Please let me know if you have any further questions.

 

Sincerely,

Rashmi Swain

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New Here ,
Dec 16, 2022 Dec 16, 2022

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Refund refund refund all the money you took today the 16th of the 12th 22 unsubscribe me as well

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Community Expert ,
Dec 16, 2022 Dec 16, 2022

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@Wayne27600903u58e 

 

again, these are user forums. you need to contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Expert ,
Dec 16, 2022 Dec 16, 2022

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LATEST

Did you read what @Rashmi27002770wxve wrote you here: https://community.adobe.com/t5/account-payment-plan-discussions/refund/m-p/13425868#M33039?

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Dec 16, 2022 Dec 16, 2022

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Moved to Account......forum.

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New Here ,
Dec 16, 2022 Dec 16, 2022

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