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Refund

New Here ,
Nov 12, 2019 Nov 12, 2019

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Hello, i have purchased adobe student teacher on the 7 of this month, but then a day or 2 later i decided to change it to the photography plan, but i have never received the refund of the difference between the two plans, it was under 14 days of purchase. I called customer service and they said that they have send it, but i haven't received anything. Can someone help me with this please. Thank you

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Account management , Billing

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Community Expert ,
Nov 12, 2019 Nov 12, 2019

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This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

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Community Expert ,
Nov 12, 2019 Nov 12, 2019

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 It has been only a few days.  I would wait a month to see a credit appear on my statement.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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