Refund

New Here ,
Jan 16, 2022 Jan 16, 2022

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They took $97 from me yesterday money I was going to use to get through the weekend my food money. Told me my card was declined but took my last bit if savings anyway. For services Not used. I wan my money back 😡

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correct answers 1 Correct answer

Adobe Community Professional , Jan 16, 2022 Jan 16, 2022
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser): https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window. Type "Agent" in the chat box to bypass the chatbot and be connected to a person. You may also be able to contact Adobe by phone: https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Jan 16, 2022 Jan 16, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Jan 16, 2022 Jan 16, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Adobe Community Professional ,
Jan 16, 2022 Jan 16, 2022

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Did you cancel your subscription within the 14 day grace period & request a refund?  If you did, you should have a confirmation email. 

 

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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