Refund

[Aleksandra378252580txv]

How can I get a refund for a yearly subscription thay I didn't sign up for? 

[Victoria Bampton LR Queen · Accepted solution]

You'd need to talk to customer support as we don't have access to your account. https://helpx.adobe.com/support.html

[kglad · Accepted solution]

if you've never started an adobe trial nor subscription and are certain no family method did either, contact your credit card issuer and report fraud.  otherwise, there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.